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Insights that move
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Practical thinking on digital transformation, automation, and the P&L impact of technology — for operators, not theorists.

Operating Partners Are Flying Blind on Portfolio Operations Private Equity

Operating Partners Are Flying Blind on Portfolio Operations

A partner at a mid-market fund sits on five portfolio-company boards, and the EBITDA each business delivers at exit is the number…

Forward-Deployed Operations: The Model AI Companies Just Rediscovered
CEO

Forward-Deployed Operations: The Model AI Companies Just Rediscovered

A few months ago the engineering world fell back in love with a job title it had mostly forgotten. OpenAI…

2026-10-28 · 7 min read
What Claims Adjudication Automation Actually Means for Mid-Market Operations
Automation

What Claims Adjudication Automation Actually Means for Mid-Market Operations

Vendors selling claims adjudication automation tend to promise the same clean future: a claim arrives, software reads it, applies the…

2026-10-20 · 10 min read
Why Enterprise AI Adoption Stalls in Mid-Market Operations
Automation

Why Enterprise AI Adoption Stalls in Mid-Market Operations

The headline numbers on enterprise AI adoption look like a landslide. McKinsey’s 2025 State of AI survey reports that nearly…

2026-10-15 · 10 min read
The Digital Transformation Challenges That Actually Sink Projects
Digital Transformation

The Digital Transformation Challenges That Actually Sink Projects

When a mid-market digital transformation stalls, the post-mortem usually blames the technology, and the post-mortem is usually wrong. McKinsey’s research…

2026-09-30 · 11 min read
Digital Transformation Consulting Was Built for a Problem That No Longer Exists
Digital Transformation

Digital Transformation Consulting Was Built for a Problem That No Longer Exists

The world will spend close to $2.5 trillion on digital transformation this year, on its way to roughly $4 trillion…

2026-09-25 · 12 min read
Default Servicing Automation When Every Stage Is Its Own Case File
Automation

Default Servicing Automation When Every Stage Is Its Own Case File

Under Regulation X, a servicer generally cannot make its first foreclosure filing until a loan is more than 120 days…

2026-09-23 · 11 min read
The Value Creation Plan That Survives Contact With the Business
Operations

The Value Creation Plan That Survives Contact With the Business

By the time the deal closes, the value creation plan already exists. It sits in the data-room appendix as a…

2026-09-18 · 11 min read
Accounts Payable Automation: What Actually Pays in the Invoice Pile
Operations

Accounts Payable Automation: What Actually Pays in the Invoice Pile

Accounts payable has had electronic invoicing standards for decades, and most finance teams still work a large share of their…

2026-09-15 · 10 min read
Private Equity Due Diligence: The Workstream Everyone Underprices
Operations

Private Equity Due Diligence: The Workstream Everyone Underprices

For most of the buyout era, due diligence meant two things: financial diligence to confirm the numbers and legal diligence…

2026-09-10 · 12 min read
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