Digital Transformation Consultancy

Technology vendors
speak in features.
We speak in margin.

Most companies at your scale have been burned by a tech project that delivered everything that was promised — except results. We engage differently. P&L first. Code second. ROI before quarter-end.

Case study · US Healthcare Arbitration · Year 1 results
305%
Throughput increase
17k → 52k cases/mo
$30M+
Profit growth
From $1M in year 0
60%
Manual work robotized
24 FTEs saved
27→1
Screens per case
Legacy → new platform
Cezary Bielecki & Przemysław Wójcik
Co-Founders — Digital Forms
Strategic WorkshopTransformation RoadmapQuick WinsDTO PartnershipROI-first approachNo vendor lock-inExternal CDO as a ServiceP&L-first thinkingMonth 1 impact0.5 FTE gatekeeper ruleStrategic WorkshopTransformation RoadmapQuick WinsDTO PartnershipROI-first approachNo vendor lock-inExternal CDO as a ServiceP&L-first thinkingMonth 1 impact0.5 FTE gatekeeper rule

They trusted us

AKQA
Virgin Atlantic
Audi
Roche
ArkoMed
BeforeYouGo
Power
Carie
The reality

Two companies. Same industry.
One made a different decision.

The manual wall doesn't look like a technology problem from the inside. It looks like a staffing problem. That's why most companies keep hiring — until a partner helps them see what's actually happening.

Before
The company that keeps hiring.
60–80 people clicking between disconnected systems doing work that should run automatically
Management reports take 2+ days to assemble manually from spreadsheets and exports
Five vendors each owning a piece — all pointing at each other when something breaks
Previous tech project cost six figures and delivered nothing measurable — now paralysed
Board and PE investors asking why costs rise faster than revenue every quarter
↑↑
Headcount
Margins flat
↑↑
Complexity
After Digital Forms
The company that scaled without the wall.
The same team processes 3× the volume — automated workflows replace the manual connectors
Management decisions made on live dashboards, not manually assembled spreadsheets
One partner owns every technical outcome and reports to the board — no vendor committee
Every initiative justified by ≥0.5 FTE savings before a line of code is written
Operations that run without constant CEO intervention — and command a premium exit valuation
Throughput
↑↑
Margins
Q1
ROI visible
The chain No tech roadmap Default to headcount Disconnected systems Vendor sprawl No measurement Growth ceiling
Stage 1 output

What we find in every engagement.

After a four-week diagnostic workshop, we deliver a cross-departmental table mapping every manual bottleneck to its true cost. This is a real example — the numbers at your company are almost always larger than expected.

Department
Current tools
What we found
Estimated ROI
Sales
CRM + spreadsheets + manual email follow-up
60% of rep time spent on non-phone admin. No lead qualification automation.
$780K/yr
labor reclaimed
Operations
5–8 disconnected portals + manual re-entry
Every workflow requires a human to act as the connector between systems.
$960K/yr
process waste eliminated
Marketing
Multiple ad platforms + manual reporting
No closed-loop attribution. Ad budget optimised by gut feel, not data.
$340K/yr
ad waste + time recovered
Finance
QuickBooks + Zoho Books + Stripe (manual bridges)
3 days/month lost to reconciliation. Commission errors never caught in real time.
$390K/yr
manual overhead removed
Affiliates
Zoho CRM + Zoho Forms + Monday.com + Stripe
Manual onboarding per partner. No notifications, no permissions control.
$140K/yr
+ 2× partner capacity
Analytics
Zoho Analytics + Tableau (no unified layer)
No single source of truth. Every report is built manually from scratch.
$210K/yr
+ decision-making speed

*Illustrative example based on actual client diagnostic. Your departments, tools, and numbers will differ — and are almost always larger.

How we engage

Four stages.
Every stage has a number attached.

No project handoffs. No junior teams. Cezary and Przemysław lead every engagement personally — from the first diagnostic conversation to the monthly board sync.

01
4 weeks
Strategic Workshop
Department-by-department diagnostic. Every manual bottleneck mapped. Every inefficiency priced. The 0.5 FTE gatekeeper rule filters out vanity initiatives before they reach the roadmap.
Cross-departmental cost table
02
Weeks 3–6
Transformation Roadmap
ROI-ordered, CFO-ready plan. Every initiative sequenced by impact, not technical complexity. The highest-savings, fastest-to-build items go first. Defensible to your board on day one.
Q1–Q4 ROI roadmap
03
Weeks 1–6 (parallel)
Quick Wins
Fast functional fixes deployed in parallel while the roadmap is being built. You see measurable ROI before the full engagement is even underway. The engagement pays for itself before Q2.
Live savings in week 6
04
Ongoing
DTO Partnership
Your embedded transformation office. Monthly board-level syncs. Every technical request filtered through one partner. No vendor committee. Full P&L accountability.
Monthly board reports
What we do

Every engagement starts
with a diagnosis, not a proposal.

We never recommend a service before understanding your P&L. The External CDO engagement is our most comprehensive model — every other service follows the same principle: ROI first, features second.

Stage 2 output

The plan we build.
ROI-ordered. Quarter by quarter.

Every initiative has a number. Quick Wins deploy in parallel from week one — before the roadmap is even complete. By end of Q2, the engagement has already paid for itself.

Q1 — Quick wins
Weeks 1–6
Q2 — Foundations
Q3 — Scale
Q4 — Optimise
Sales
Quick win
CRM cleanup + auto follow-up
$80K/yr
Non-phone task automation
$450K/yr
Lead scoring + routing
$180K/yr
Call analysis automation
$70K/yr
Operations
Quick win
Top-3 bottleneck SOPs
$90K/yr
DPA review automation
$720K/yr
DBQ automation
$700K/yr
Client navigator platform
$648K/yr
Marketing
Quick win
UTM tracking + attribution
$50K/yr
Marketing cloud rollout
$165K/yr
Ads analytics + automation
$90K/yr
Lead nurturing engine
$85K/yr
Finance
Quick win
Invoice reminders + alerts
$45K/yr
Payment + commission automation
$365K/yr
Revenue recognition engine
Audit-ready
Analytics
Quick win
Live ops dashboard
$40K/yr
Central data lake (SQL)
$105K/yr
Attribution + lead source model
$105K/yr
Investor-ready reporting
Strategic
End of Q1
$305K/yr
Running from quick wins alone — before roadmap complete
End of Q2
$2.0M/yr
Engagement has paid for itself
End of Q3
$3.1M/yr
Scale phase fully operational
End of Q4
$3.9M/yr
Full transformation locked in
Note on this example

Q1 Quick Wins deploy in parallel from week one — you see savings before the full roadmap is complete. By end of Q2, the engagement has already paid for itself. Your roadmap will look different — different departments, different numbers, same rigour.

Proof of concept

Real results.
Not projections.

Every metric below came from a real engagement — same diagnostic, same ROI-first delivery. Different industry, same standard of proof.

All services

The full engagement stack.
From strategy to shipped product.

Every service is available standalone or as part of the External CDO partnership. All follow the same rule: every initiative must justify its cost before we proceed.

Who you work with

Not a junior team.
The founders.

Every engagement is led personally by Cezary and Przemysław. Not handed off after the pitch. Not delegated after the first invoice. The people below are the people who show up to your board.

Cezary Bielecki
CEO & Co-Founder · Strategy & Technology
Cezary leads strategy and architecture across every engagement. He challenges operations before proposing technology — and reads your P&L before writing a line of code. His job is to make sure every initiative on the roadmap can be defended to your CFO.
Przemysław Wójcik
CCO · Client Transformation
Przemysław owns client transformation end-to-end — from the first diagnostic conversation to ongoing board-level reporting. He speaks margins, not frameworks, and ensures the roadmap delivers measurable profit at every quarter.
Knowledge base

Thinking out loud
on transformation, margin, and operations.

No frameworks for their own sake. No buzzword taxonomies. Everything here is grounded in what we see inside real companies.

Book a free diagnostic

Tell us where the ceiling is.
We'll tell you what's causing it.

A 30-minute conversation with Przemysław. No sales deck. No obligations. You leave with a scoped estimate and a clear picture of where the margin is leaking — regardless of whether we work together.

30 minutes, structured. We come prepared — we ask about your processes, your tools, and your P&L. Not your budget.
You keep the diagnostic. Even if we never work together, you leave with a clear picture of where the biggest operational leaks are.
No obligation, no follow-up pressure. If it's not the right fit, we will tell you directly.
+48 509 103 244

30 minutes · No obligation · No sales deck · You keep the diagnostic regardless