CEO
Forward-Deployed Operations: The Model AI Companies Just Rediscovered
A few months ago the engineering world fell back in love with a job title it had mostly forgotten. OpenAI started talking…
What Claims Adjudication Automation Actually Means for Mid-Market Operations
Vendors selling claims adjudication automation tend to promise the same clean future: a claim arrives, software reads it, applies the…
Why Enterprise AI Adoption Stalls in Mid-Market Operations
The headline numbers on enterprise AI adoption look like a landslide. McKinsey’s 2025 State of AI survey reports that nearly…
The Digital Transformation Challenges That Actually Sink Projects
When a mid-market digital transformation stalls, the post-mortem usually blames the technology, and the post-mortem is usually wrong. McKinsey’s research…
Digital Transformation Consulting Was Built for a Problem That No Longer Exists
The world will spend close to $2.5 trillion on digital transformation this year, on its way to roughly $4 trillion…
Default Servicing Automation When Every Stage Is Its Own Case File
Under Regulation X, a servicer generally cannot make its first foreclosure filing until a loan is more than 120 days…
The Value Creation Plan That Survives Contact With the Business
By the time the deal closes, the value creation plan already exists. It sits in the data-room appendix as a…
Accounts Payable Automation: What Actually Pays in the Invoice Pile
Accounts payable has had electronic invoicing standards for decades, and most finance teams still work a large share of their…
Private Equity Due Diligence: The Workstream Everyone Underprices
For most of the buyout era, due diligence meant two things: financial diligence to confirm the numbers and legal diligence…
Private Equity Value Creation Strategies: The Levers That Still Work
For much of the last two decades, a large share of the value buyout funds handed back came from rising…