Digital Transformation
The Digital Transformation Challenges That Actually Sink Projects
When a mid-market digital transformation stalls, the post-mortem usually blames the technology, and the post-mortem is usually wrong. McKinsey’s research on tech-enabled…
Digital Transformation Consulting Was Built for a Problem That No Longer Exists
The world will spend close to $2.5 trillion on digital transformation this year, on its way to roughly $4 trillion…
Default Servicing Automation When Every Stage Is Its Own Case File
Under Regulation X, a servicer generally cannot make its first foreclosure filing until a loan is more than 120 days…
The Value Creation Plan That Survives Contact With the Business
By the time the deal closes, the value creation plan already exists. It sits in the data-room appendix as a…
Accounts Payable Automation: What Actually Pays in the Invoice Pile
Accounts payable has had electronic invoicing standards for decades, and most finance teams still work a large share of their…
Private Equity Due Diligence: The Workstream Everyone Underprices
For most of the buyout era, due diligence meant two things: financial diligence to confirm the numbers and legal diligence…
Private Equity Value Creation Strategies: The Levers That Still Work
For much of the last two decades, a large share of the value buyout funds handed back came from rising…
Underwriting Automation: What Actually Pays Inside a Submission
The insurance industry standardised the submission decades ago. ACORD, the body that maintains the data standards commercial insurance runs on,…
Value Creation in Private Equity: Where the Returns Come From Now
Industry decompositions of buyout returns have long carried an uncomfortable message for the people who run the deals. Bain’s Global…
Where Benefits Administration Automation Actually Pays
The benefit enrollment file has had a national standard since the early 2000s. The HIPAA-mandated EDI 834 transaction was supposed…