Without you needing to become a technology expert. We sit where your business strategy ends and your technology begins — and make sure nothing gets lost in translation.
You are scaling your payroll to compensate for a fragmented ecosystem. The problem is not people — it is that your operational infrastructure has never been designed to scale.
There are dozens of tools available but no clear roadmap for what to implement first, in what order, and what return to expect. Technology spend grows. Business impact doesn't follow.
When a new process appears, the first instinct is to assign someone to manage it, not to ask how it can be systematised. You end up with 60–80 people clicking between systems to do work that should run automatically.
Management reports take two days to assemble by hand from disconnected systems. Decisions get made on gut feel. You're running a growing company on instruments that can't tell you how fast you're actually moving.
Every new process spawns a new hire. Operational costs scale in lockstep with revenue, eroding margins. The business grows. The complexity grows faster. The profit margin stays flat or shrinks.
Five separate vendors, each owning a piece of the puzzle. When something breaks, they all point at each other. No single partner owns the outcome. No single partner loses sleep over your P&L.
We fill the Chief Digital Officer role externally, at a fraction of the cost of a full-time hire. From month one, not month six.
Deep expertise in architecture. Keeps the systems running. Brilliant at what they do — but their job is technology, not your P&L.
The right person exists. But recruiting, onboarding, and waiting for impact takes 12 months you do not have.
We challenge your operations before we propose any technology. We understand your P&L before we write a line of code. We speak margins, not features.
Four stages. Every stage produces a deliverable with a number attached to it.
Deep-dive diagnostic of your processes, tools, and teams. We go department by department, map every manual bottleneck, and quantify its true cost to the business.
We define your To-Be state prioritised by ROI, not technical elegance. Every initiative must justify at least 0.5 FTE in savings or equivalent revenue impact.
Fast, functional fixes that stop the bleeding immediately, while the larger roadmap is being built. You see ROI before the full engagement is even underway.
We act as your embedded transformation office. Monthly board-level syncs. All technical requests filtered through us. One partner, not five vendors blaming each other.
A cross-departmental map of where your money is being left on the table. A real example — your numbers will differ, and in our experience are almost always larger than expected.
*Illustrative example based on actual client diagnostic. Your numbers and conclusions will vary.
Every initiative has a number attached to it. The highest-impact, easiest-to-build things go first. This is what a real client roadmap looks like — from Q2 through Q4, the engagement pays for itself before Q3 even starts.
This roadmap is from a real engagement. By the end of Q2, the first automation wave was live and generating savings in real-time. The roadmap paid for itself before Q3 started. Your roadmap will be built from your diagnostic — different departments, different numbers, same rigour.
One airline. Fifteen percent online sales versus fifty for competitors. One decision to treat it as a business problem, not a technology project.
A prominent European airline was generating just 15% of sales through digital channels — versus 50% for competitors. Four disconnected CRM systems meant customer data was fragmented and unusable. An 880-person call centre was handling enquiries that competitors had automated years earlier.
The problem was not technology — it was strategy. Our answer: a single unified digital transformation roadmap ordered by P&L impact, not technology preference.
Adjust your company parameters to estimate the return on an External CDO engagement. These are conservative numbers.
Conservative estimate. Assumes 70% of identified waste is recoverable. External CDO baseline £8K/month. Actual returns vary by industry, document volume, and integration complexity.
Every engagement is led personally by Cezary and Przemysław — not handed off after the pitch, not delegated after the first invoice. The people below are the people who show up to your board, challenge your operations, and own the outcome.
30 minutes. No slides. Just an honest conversation about what's holding your operation back — and what a realistic fix looks like.