The Profit Leak Diagnostic maps every operational bottleneck in your business — manual work, data gaps, technology waste, and AI exposure — and attaches an annual cost figure to each one. You keep the output regardless of what you decide to do next.
No sales pitch. No commitment. 30 minutes to check fit.
200–1,000 employees. US, UK, or Canada.
Operations are screen-based and repeatable — claims, cases, applications, forms.
You've scaled by adding headcount, not by automating. The team is good. The systems aren't.
You're PE-backed, approaching a PE event, or a board conversation about margins has gone badly.
Most companies at your scale have at least two of these active right now. All four are diagnosable. All four have a number attached.
60–80 people clicking between disconnected systems. Staff manually re-entering data from one platform into another. Every new client means another hire, not a workflow change. The team is working hard. The systems are working against them.
Management reports assembled manually every two days. Leadership asking questions that take a week to answer. No real-time view of case volumes, throughput, or team capacity. Strategy built on instinct because the numbers aren't there when you need them.
Five vendors, no single owner. Tools that were bought to solve a problem three years ago and now just create new ones. Nobody can tell you what the stack costs annually, what it delivers, or what would happen if you switched any of it off. When something breaks, everyone points at someone else.
The market is moving fast on AI, and the pressure to keep up is real. Your own people are already using ChatGPT, Copilot, and consumer tools to get through the day — informally, with no strategy guiding it and no way to know whether it's actually helping. Benchmarks put that informal adoption at 40–60% of operational staff. In a regulated environment it also creates exposure your auditors would flag. The Diagnostic shows you where AI is already in use and what needs governing before it becomes a liability.
You've seen where the margin leaks. Walk through how the diagnostic turns those four areas into a single ranked, costed report — and watch it build as you go.
*“Aimed at 2 weeks” is a target, not a fixed deadline — the exact timeline depends on your team’s availability for the working sessions.
Every diagnostic is led by the founders. The method and the P&L lens come from Cezary and Przemek, and they make the call on what makes the report — while a technical lead and a business analyst do the hands-on mapping and costing. No junior hand-offs, no subcontracted bench.
The thinking is always theirs. Cezary and Przemek shape the approach, direct the work, and own the result — from the first conversation to the final report.
They do the hands-on mapping and the cost model: the real workflow behind the org chart, and a defensible number on every bottleneck. Senior people, working to the founders' method.
When an engagement needs deeper data, architecture or AI-governance expertise, we bring it in for that one engagement. We don't carry a standing bench you'd end up paying for.
Cezary leads client relationships and owns the strategic P&L conversation. He has built and transformed operations across healthcare, financial services, and professional services in the US and UK. If the Diagnostic reveals something that needs fixing, Cezary is the person who owns making that happen.
linkedin.com/in/cezarybielecki
Przemek leads the diagnostic and delivery work. He runs the stakeholder interviews, maps the workflows, and owns the output. He's done this across regulated industries where the processes are complex, the compliance stakes are real, and vague recommendations aren't acceptable.
linkedin.com/in/przemekwojcikEvery initiative in the Diagnostic must justify at least 0.5 FTE in savings, or equivalent risk reduction — or it doesn't make the report. We don't pad findings to justify the engagement fee.
The same business, in the same market. Tearing down the Manual Wall is what started it — throughput tripled on roughly 20% more staff. The Diagnostic just shows you where yours stands.
Client results verified · name available on request under NDA.
A 30-minute conversation with Przemysław — no sales deck, no obligation. You leave with a clear read on where your margin is leaking and what a full Diagnostic would surface, whether or not we work together.
30 minutes, structured. We come prepared — we ask about your processes, your tools, and your P&L. Not your budget.
You keep what we find. Even if we never work together, you leave with a clear read on where your biggest operational leaks are.
No obligation, no follow-up pressure. If it's not the right fit, we'll tell you directly.
przemyslaw.wojcik@digitalforms.pl
+48 509 103 244